Latest Articles in AI Bots ML

SMS chatbots are becoming the front line of Customer Engagement Platforms

More than ever, the role of the service employee has been elevated as the front line of every customer engagement. Facing a sharply different environment defined by shifting business models, distributed workplaces, and evolving customer needs, service teams are facing new standards of engagement.

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How No-Code, Automation & SaaS are together enabling SMBs to redefine their e-retail storefronts for superior customer experiences

Covid19 supercharges Indian retail’s transformation into eCommerce, SMBs who put high-quality customer experiences at the heart of their storefront will be well-positioned to succeed

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Capillary leads Bata's Omnichannel CRM Journey to New Markets in Southeast Asia

India’s leading shoe brand expands its CRM footprint to the Philippines and Vietnam, backed by Capillary Technologies as a strategic partner

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FortiGuard AI Delivers Proactive Threat Detection

FortiGuard AI automates threat intelligence analysis and detection to stay ahead of the rapidly expanding threat landscape

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ThoughtWorks Accelerates Growth with New Office in Bengaluru

This expansion is inline with ThoughtWorks India’s growth of more than 20 percent YoY, for the next five years

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Get Ready for the Cognitive Era

As enterprises become more comfortable with RPA bots in general and cognitive-powered bots in particular, they will be willing to try them out in more and more business processes.

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Robotic Exoskeleton's Ergonomic Benefits Widen its Application Scope in Healthcare and Industrial Automation

Steady stream of innovation to attract funding from diverse industries and drive growth opportunities, finds Frost & Sullivan’s TechVision team

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Why there’ll always be place for humans in robotic workplace?

A mesmerising video of its little orange robots sorting parcels went viral

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Should drones be ‘left to professionals’?

Initial, informal training could help to pave the way for a safer drone sector

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