TCS Expands Partnership with M&G Prudential

Digital transformation of customer services to cover almost 6 million policies

Photo Credit : Reuters,

Tata Consultancy Services (TCS) has expanded its agreement with M&G Prudential, the UK and European savings and investments business of Prudential plc.

The 10-year partnership, which was announced in January 2018, aimed to digitally transform M&G Prudential’s business and deliver an enhanced service for its UK savings and retirement customers. The agreement has now been expanded to cover an additional 1.8 million customer policies which will move from M&G Prudential to TCS, bringing the total number of policies covered by the partnership to 5.8 million, and is worth an additional £500 million ($668 million USD) over the term of the contract.

The expanded partnership further cements TCS’ position as the market leader in UK life and pension administration, with more than 18 million policies being administered by its BFSI Digital Platform, powered by TCS BaNCS.


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