SAP Concur Solutions, HDFC Bank & Mastercard Partners To Offer Seamless Business Travel Experience

The offering from HDFC Bank and SAP Concur solutions is designed with such user challenges in mind, ensuring that business travellers have a stress-free and productive trip.

SAP Concur, the American brand for travel, expense, and invoice management solutions; HDFC Bank, India’s private sector bank; and Mastercard, the American payment technology company, today announced a strategic partnership that will enable Indian corporates of all sizes to re-imagine the way they pay for, reconcile and manage company spending. To help facilitate this, HDFC Bank will be offering a corporate credit card for business travellers, providing a one-stop solution for payment and expense management during business trips. The corporate credit card will enable seamless integration of all business-related spend into SAP Concur offerings, enhancing employee experience, increasing visibility, saving money, and improving corporate efficiency. The card is supported by Mastercard.

Challenges faced by business travellers

As per a recent SAP Concur survey conducted amongst 500 Indian business travellers:

Thirty-one percent were stressed about filing expense reports after a business trip in the middle of a busy workday;

Owing to the existing gap in business travel expense management solutions, the survey also revealed that 32 per cent of employees lost over Rs 7000 of their personal money on a travel related business expense that wasn’t reimbursed.

HDFC Bank & SAP Concur solutions corporate program powered by Mastercard

The offering from HDFC Bank and SAP Concur solutions is designed with such user challenges in mind, ensuring that business travellers have a stress-free and productive trip.

The key benefits of the partnership include:

1. Upfront visibility and control of spends: all business spends incurred by an employee are populated in Concur Expense to ensure faster claim submission, processing, and reimbursement in compliance with the organisation’s policies.

2. Cashless payment and digital claim process: minimizes the need to carry cash and delivers efficiency and accuracy in employee reimbursements.

3. Integrates partner apps: provides the advantage of a connected ecosystem by leveraging partnerships with Uber for Business,, Airbnb, Hilton and other partners.

4. Global Wi-Fi: Complimentary Wi-Fi services across airports, flights, and restaurants that will keep travellers connected without worrying about roaming fees, unsecured connections, or configuring SIMs.

5. Complimentary lounge program: Provides several complimentary lounge visits at international and domestic airports.

“As India’s largest credit card issuer, it is our endeavour to have a card specifically designed for every Indian. Today, we are delighted to partner with SAP Concur solutions to introduce a compelling proposition for corporates and business travellers. With this card, corporates will be able to offer the best business traveller experience through cashless payments that integrate with management solutions for Concur Expense. Corporates can gain greater insights and control, while ensuring regulatory and tax compliance through this solution. Together with SAP Concur solutions, we aim to reinvent the way Indian corporates experience business travel,” said Parag Rao, Country Head, Payments Business and Marketing, HDFC Bank.

“Success in business today means finding ways to be more productive while reducing costs. However, as spending gets easier, driving control and improving employee experience gets more complicated. By automating and integrating travel, expense, and invoice management, we are helping our customers build an intelligent spend management platform. This enables them to uncover valuable spend data, simplify processes, and make smart decisions. Using our joint solution, organisations can make strategic decisions based on insights unique to their business and gain a consolidated view of their budget, drive control on how employees spend money, automate payments to speed up processing, and ensure compliance and data accuracy,” said Mankiran Chowhan, MD, Indian subcontinent, SAP Concur.


Around The World