How Robotics Can Create Waves in the BPO Industry

When BPOs are looking beyond labor arbitrage and process re-engineering paradigms, Robotics process automation eliminates manually intensive processes while driving efficiency.

I recently read a riveting piece based on the epic struggle at the Institute for Human and Machine Cognition in Pensacola to build humanoid robots. The robots are designed for a specific purpose --to look human and handle rescue operations in disaster areas that are challenging and hazardous for humans. Further, these robots would be enhanced for mobility, dexterity, strength, endurance, and something called


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