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How Robotics Can Create Waves in the BPO Industry
When BPOs are looking beyond labor arbitrage and process re-engineering paradigms, Robotics process automation eliminates manually intensive processes while driving efficiency.
I recently read a riveting piece based on the epic struggle at the Institute for Human and Machine Cognition in Pensacola to build humanoid robots. The robots are designed for a specific purpose --to look human and handle rescue operations in disaster areas that are challenging and hazardous for humans. Further, these robots would be enhanced for mobility, dexterity, strength, endurance, and something called
Tags assigned to this article:
bpo
bpo industry
hcl technologies
Robotic Utilities
Robotic workforce
robotics
Robotics Process Automation
RPA
RPA technologies
