HI Names Manish Kapoor as General Manager of Digital Agency in India, Expanding Sitecore Reach

Horizontal Integration has named Manish Kapoor, a 27-year Information Technology and e-commerce veteran, as General Manager of HI’s Digital Agency presence in India.

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The move strengthens HI’s ability to serve Indian businesses who are looking for the kind of marketing personalization and efficiency delivered by an HI Sitecore implementation.

As a Platinum Partner of Sitecore, HI made the move in response to demand from clients in India. The move is also welcomed by Sitecore, a leader in customer experience management and multichannel marketing automation, which is looking forward to making further inroads into the Indian market with HI and Kapoor leading the charge.

“India is a market on the cusp of digital transformation,” said Sabin Ephrem, President and CEO of Horizontal Integration. “Mobile devices and high-speed internet are expanding rapidly, and India's young population is driving digital innovation. The Indian corporations are beginning to recognize this and embarking on efforts to create and in some cases re-engineer their digital capabilities to thrive in the new economy and to remain competitive.” 

Sitecore is a key part of this digital transformation journey as corporations in India are starting to realize the power of this leading experience management platform and how it can help them in their digital efforts.  But there is a lack of seasoned and experienced implementation partners focused on the Indian customer, especially with the breadth and depth of experience HI has in the Sitecore space.

“We are excited to begin working with Manish,” said Himanshu Khanna, Country Manager of Sitecore in India. “His knowledge and experience in this market, coupled with HI’s proven Sitecore capability, gives us the catalyst we need to grow our business here. Now when we talk to prospective clients, we can refer them to an implementation partner who has our complete confidence.” 

The move is a win-win for both Sitecore and HI. “With the addition of Manish, we expect our momentum in India to increase,” said Ephrem. “These are exciting times ahead for HI India as we start helping Indian businesses in their digital transformation journey ahead.”

Kapoor, with a background in electronics engineering and sales, worked for many major IT and software firms in India before launching his own e-commerce startup, meragrocer.com. His company was later acquired by Spencers Retail, where he served after the acquisition as CTO. Kapoor will be headquartered out of HI’s Bangalore office and responsible for oversight and delivery of HI Digital Agency services in the Indian market.


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