Forcepoint Accelerates Adoption of Human-centric Cybersecurity

Brings up new global customer success center in Bengaluru, India

Forcepoint announced the opening of a new Center of Excellence for Customer Success in Bengaluru, India. The all-new facility provides Forcepoint enterprise customers with 24/7 support services worldwide that help solve complex security challenges while accelerating the adoption of behavior-based cybersecurity to support their business growth and digital transformation.

The Center of Excellence is located in the Prestige Blue Chip Software Park, a modern technology complex, where Forcepoint is actively recruiting. The office houses technical support, professional services, global technical training, cloud infrastructure operations, and shared IT services teams to extend the support Forcepoint provides to its customers as well as partners and employees. The new Forcepoint facility already employs nearly 100 people and Forcepoint has plans to create 200 highly skilled jobs by the end of next year.

The around-the-clock support operations ensure that the Bengaluru staff can work alongside their counterparts in different regions as one virtual team, regardless of the time of the day. This allows Forcepoint to scale up the global support operations and allows the teams to collaborate in real time to support customers anywhere in the world.

“The new Center of Excellence is vital to our strategy of delivering a total enterprise customer experience for organizations worldwide,” said Brian J. Miller, senior VP of customer success and operations for Forcepoint. “The growing demand for cybersecurity solutions that understand behavior requires investment in world-class technical support and services talent and Bengaluru will be a central focus of our services strategy for years to come.”

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Forcepoint Human-centric Cybersecurity


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