MSPs today rely on connectivity offerings, a highly competitive market with eroding profit margins

It is increasingly important for mobile service providers (MSPs), the traditional wireless carriers, to invest in new business models and operational processes to provide value to their digital transformation efforts.

The ecosystem of MSPs, including mobile network operators (MNOs) and telecommunication providers, is also under pressure. As a result, ABI Research announced today at Mobile World Congress 2018 in Barcelona, Spain, its new Mobile Service Providers offering that caters to their needs with six comprehensive transformative technology research services that target specific strategies to help solve their important challenges.

MSPs today rely on connectivity offerings, a highly competitive market with eroding profit margins and challenging customer demands, especially from newer generations. Additionally, MSP expertise is diminishing; the total number of patents filed by the Top 20 telcos have been in decline since 2013.

"Digital transformation holds the promise of unlocking new revenue streams, new market segments and new operational models for mobile service providers," said Stuart Carlaw, Chief Research officer at ABI Research. "Yet, the future market strategies for MSPs face challenges in terms of digital culture, flexible management structures, workforce retooling, technological familiarity, channel development and end-customer awareness of capabilities."