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'Innovation' in Indian BPO Sector and the Road Ahead
The BPM industry in India -the country that has established itself as a dominant offshore location, is at a very interesting juncture.
The Indian Business Process Outsourcing
Tags assigned to this article:
analytics
Automation
bpm
bpm industry
bpo
Business process automation
business process outsourcing
call center
cloud
innovation
mobile
nasscom
offshore
SLA
smac
social
